Shipping & Frequently Asked Questions

Questions about delivery, choosing coffee or your order? Find answers below, plus links to our subscription and rewards guides.

Shipping & Local Delivery · Our Coffee · Orders & Support · Subscriptions & Rewards

Shipping & Local Delivery

We ship anywhere in California. Outside California? Send us a message to find out more about your options.

Yes! We offer free local delivery to eligible addresses, generally within North County San Diego. While shopping, use the ZIP-code checker in the side cart to check your eligibility.

Shipping is a flat $6, with free shipping on orders of $60 or more after discounts. Eligible local orders receive free delivery.

We roast your coffee and hand it to the carrier or deliver it locally within five business days, generally much sooner. Carrier transit time is additional. Subscriptions follow their Wednesday roasting schedule; see our subscription FAQs for details.

For shipped orders, we email your tracking information when your order ships.

Our Coffee

Absolutely! You can enjoy your coffee as soon as it arrives. Resting preferences vary, and you may notice the flavor change over the following days. For espresso, allowing a few days for freshly roasted beans to release gas can make dialing in your shot easier.

Yes, we’re happy to grind your coffee upon request. Add your preferred brewing method or grind size to your order notes at checkout, or send us a message.

We’re excited to be searching for a commercial space to call home! In the meantime, you can shop online or find our beans at local retailers, including Golden Door Country Store and Day Dream Gift Shop, with more locations to come.

We work with reputable coffee traders who provide transparency about where their coffees come from, including Sweet Maria’s and its Farm Gate program. We also work directly with farms. Sourcing varies by coffee; explore individual product pages or message us to learn more about a particular offering.

No. The tasting notes on our product pages describe flavors naturally present in the coffee beans, not added flavorings or ingredients.

Explore the tasting notes and available roast options in our Shop, or send us a message for help choosing. For lower-caffeine options, explore our Twilight Half-Caf Blend and Peru Organic SWP Decaf.

Right in its original bag! Close the zipper seal and keep it in a cool, dry place away from sunlight. The bag’s built-in degassing valve lets gas escape while limiting incoming air. An airtight amber mason jar is another good option.

Orders & Support

Absolutely! Just send us a message so we can help.

Please send us a message. We’re happy to help make it right. See our return policy for details.

Subscriptions & Rewards

Choose Sol for light roasts, Eclipse for medium roasts or Luna for dark roasts. Each plan offers 12oz or 24oz bags with deliveries every 1, 2, 3 or 4 weeks. Coffees rotate every four weeks, so deliveries within that period feature the same coffee. You can pause or cancel anytime. Explore our subscription plans and FAQs for timing and account-management details.

Create an account to join Marlette’s Rewards, earn points and redeem available rewards at checkout. Visit our Rewards guide and FAQs for current earning opportunities, redemption instructions and help with your balance.

Still have a question?

We’re happy to help. Send Us a Message.