Shipping & Frequently Asked Questions
Questions about delivery, choosing coffee or your order? Find answers below, plus links to our subscription and rewards guides.
Shipping & Local Delivery · Our Coffee · Orders & Support · Subscriptions & Rewards
Shipping & Local Delivery
We ship anywhere in California. Outside California? Send us a message to find out more about your options.
Yes! We offer free local delivery to eligible addresses, generally within North County San Diego. Check your ZIP on Find Us, or in the side cart while shopping.
Shipping is a flat $6, with free shipping on orders of $60 or more after discounts. Eligible local orders receive free delivery.
We roast your coffee and hand it to the carrier or deliver it locally within five business days, generally much sooner. Carrier transit time is additional. Subscriptions follow their Wednesday roasting schedule; see our subscription FAQs for details.
For shipped orders, we email your tracking information when your order ships.
Our Coffee
Absolutely! You can enjoy your coffee as soon as it arrives. Resting preferences vary, and you may notice the flavor change over the following days. For espresso, allowing a few days for freshly roasted beans to release gas can make dialing in your shot easier.
Yes, we’re happy to grind your coffee upon request. Add your preferred brewing method or grind size to your order notes at checkout, or send us a message.
We’re an Escondido specialty coffee roaster working toward a future commercial home. For a freshly brewed cup, visit Hill Top Winery in Valley Center for French press coffee, or POP Culture on the second floor of North County Mall for coffee brewed to order using an automatic pour-over brewer. You can also pick up bags at POP Culture, Mi Hita inside Daydream in Escondido, and Golden Door Country Store in San Marcos. Visit Find Us for locations and directions, or shop online for delivery.
We work with reputable coffee traders who provide transparency about where their coffees come from, including Sweet Maria’s and its Farm Gate program. We also work directly with farms. Sourcing varies by coffee; explore individual product pages or message us to learn more about a particular offering.
No. The tasting notes on our product pages describe flavors naturally present in the coffee beans, not added flavorings or ingredients.
Choose your roast by the flavors you enjoy. Light roasts often emphasize brighter fruit or floral notes, medium roasts balance brightness with roast character, and dark roasts bring more pronounced roast flavors. These are starting points; each coffee’s tasting notes still matter. Select Marlette’s Pick if you’d like Marlette to choose the roast level for the coffee you’ve selected. Explore the tasting notes and available roast options in our Shop, or send us a message for help choosing. For lower-caffeine options, explore our Twilight Half-Caf Blend and our current decaf choices in the Shop.
Right in its original bag! Close the zipper seal and keep it in a cool, dry place away from sunlight. The bag’s built-in degassing valve lets gas escape while limiting incoming air. An airtight amber mason jar is another good option.
These processes take place at farms or processing mills in the coffee’s country of origin to prepare green coffee beans for roasting. Washed coffee has its fruit layers removed before drying. Natural coffee dries inside the whole cherry. Anaerobic describes fermentation in a sealed, oxygen-limited environment; it can be followed by washed or natural processing. Processing is separate from roast level.
No. You can enjoy any coffee origin and roast level as espresso. Choose the flavors you like. We design our Origin Blend and Solace Blend to make fantastic espressos, and either can be a starting point.
Orders & Support
Absolutely! Just send us a message so we can help.
Please send us a message. We’re happy to help make it right. See our return policy for details.
Subscriptions & Rewards
Choose Sol for light roasts, Eclipse for medium roasts or Luna for dark roasts. Each plan offers 12oz or 24oz bags with deliveries every 1, 2, 3 or 4 weeks. Coffees rotate every four weeks, so deliveries within that period feature the same coffee. You can pause or cancel anytime. Explore our subscription plans and FAQs for timing and account-management details.
Create an account to join Marlette’s Rewards, earn points and redeem available rewards at checkout. Visit our Rewards guide and FAQs for current earning opportunities, redemption instructions and help with your balance.
Still have a question?
We’re happy to help. Send Us a Message.

